PRE-SPRING DEALS
Velure Picks
FAQ's
All you need to know
Shipping
Shipping Times & Updates
Our average delivery time is between 4-8 business days. We do our best to ship your order as quickly as possible and you’ll receive a tracking link as soon as it’s on its way.
⏳ During busy periods (like holidays or major promotions), delivery may take a little longer — but don’t worry, we’ll keep you updated along the way.
Questions? Feel free to email us — we’re happy to help 💌
Returns
Not 100% happy with your order? No problem! You can return your items easily within 14 days of receiving them. We’ll take care of everything to make the process smooth and stress-free for you.
Sizes
At Velure Melbourne, our pieces are designed to fit true to size – no awkward tight spots or loose ends. Just slip it on and feel amazing.
Every item is carefully tested for fit and comfort, so you know exactly what to expect. Still a bit unsure? Each product includes a detailed size guide and styling tips to help you choose with confidence.
Washing Instructions
To keep your clothing looking its best, we recommend hand washing all items with care. This gentle approach helps preserve the quality and feel of our premium fabrics, so you can enjoy that luxurious look and feel for longer.
More questions?
Have a question or need assistance with your order? Feel free to get in touch – our team is ready to help.
Email: info@velure-melbourne.com
Monday to Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: 12:00 PM – 5:00 PM