Shipping Policy
Shipping & Delivery
At Velure-Melbourne , we’re committed to delivering high-quality products with the utmost care — right to your doorstep in Australia.
Estimated Delivery Time
We aim to deliver your order within an average of 5 to 12 business days across Australia. Please note: these delivery times are estimates only and may vary depending on your location and current postal conditions.
Delays Due to Unexpected Demand
Delivery times may be affected by unexpected demand or seasonal surges. While we always work hard to ship your order as fast as possible, some delays may occur during peak periods. We appreciate your patience and understanding — rest assured, we’re doing everything we can to keep things on track.
Shipping Carrier
We ship all orders using Australia Post (AusPost) — a trusted national postal service known for reliable delivery and real-time tracking. You’ll receive a tracking link once your order has been dispatched.
Additional Services
To enhance your shopping experience, we offer:
-
Free Standard Shipping: Automatically applied to orders over a set value.
-
Customer Support: Our support team is ready to help with any questions or concerns, anytime.
Thank you for choosing Velure-Melbourne. If you have any further questions about shipping, don’t hesitate to contact us. We’re always happy to help!